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March 18, 2010
BTe: Your Weekly Business Travel Newsletter

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Continental Takes Free Meals Off the Menu
If you would like to see this photo, please update your email or browser settings to download images automatically. This week Continental Airlines, the last major airline in the U.S. to offer complimentary meals on domestic flights, announced that it would charge for economy-class meals on most of its North American and some Latin American flights. According to Jim Compton, executive vice president and chief marketing officer, the move “reflects today’s market and customer preferences.” Menu pricing and choices have yet to be determined.

The trend of delivering an inflight meal bill has run in tandem with additional fees that were unheard of a decade ago, most notably luggage fees. To see which airline charges what, visit luggagelimits.com for a quick and easy breakdown, categorized by airline and route. In the meantime, you might want to stop for a slice of pizza before boarding your next flight. Ally Miola

Spring Awakening
If you would like to see this photo, please update your email or browser settings to download images automatically. It’s time to wake up and smell the travel deals, because there are just two more weeks left of Business Traveler’s Online Charity Auction. Visit auction.btusonline.com today to bid on more than 90 items, like 1,000,000 Priority Club Reward Points, which can be redeemed at thousands of hotel properties worldwide. IHG’s hotel loyalty program, named the world’s best by Business Traveler readers three years in row, gives you the flexibility to plan your business trip or vacation at any number of its brands, including InterContinental and Crowne Plaza hotels.

The endless lodging possibilities are the perfect complement to your trip around the world on the Star Alliance network. The alliance has donated two Round the World business-class tickets that can be applied for up to 39,000 miles of travel on any of its 26 member carriers (three additional airlines will soon be added to this roster). Lounge on the pristine beaches of Thailand, see the pyramids of Giza with your own eyes or revel in Scandinavia’s 24 hours of daylight this summer—the trip is yours to map out according to your whims! Visit auction.btusonline.com and start planning your adventure today. AM


Exclusive BT Promotion

If you would like to see this photo, please update your email or browser settings to download images automatically. Get Your FREE Regus Businessworld Membership — a $300 Value —
With Access to 1,000 Lounges, When You Renew or Subscribe to Business Traveler
Business Traveler has partnered with Regus to bring you a complimentary Gold businessworld membership, with access to over 1,000 lounges across 450 cities in 75 countries. Just log on to btusonline.com/subscribe and subscribe or renew your Business Traveler subscription for two years or more to cash in on your free businessworld Gold membership.


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more news
450 AIT Units In U.S. Airports By Year’s End
Since its implementation, the American Recovery and Reinvestment Act has committed more than $3 billion for homeland security projects through the Department of Homeland Security and General Services Administration. Earlier this month, the first advanced imaging technology (AIT) units purchased with Recovery Act funding were installed at Boston Logan International, and DHS Secretary Janet Napolitano has stated that they will also be installed at the international airports of Charlotte Douglas, Chicago O’Hare, Cincinnati/Northern Kentucky, Fort Lauderdale-Hollywood, Kansas City, Los Angeles, Mineta San José, Oakland, Port Columbus and San Diego by the summer, with a total of 450 units deployed by the end of year.

AIT is a controversial security screening tool that can detect non-metallic threats concealed under layers of clothing. Addressing privacy concerns for such high-powered screening technology, the Department of Homeland Security has only installed the units at airports that have the capacity to ensure privacy protections, including a separate, remote viewing room. Prior to these new units, 40 had been deployed at 19 airports nationwide. AM

United Goes Paperless
If you would like to see this photo, please update your email or browser settings to download images automatically. From this week forward, customers flying on any United or United Express-operated flight within the U.S., Puerto Rico and the Virgin Islands can use paperless boarding passes with a new mobile check-in option. After checking in at mobile.united.com, users will receive an email link to their mobile boarding pass that they can access on a mobile phone or Web-enabled device. Officials will scan the barcode on this mobile boarding pass at security checkpoints and the gate, so that travelers who aren’t checking luggage can proceed straight to security when they arrive at the airport.

United customers can check in at mobile.united.com as far as 24 hours before departure at Chicago O’Hare, Denver International, Los Angeles LAX, San Francisco International, Washington Dulles, Dallas-Fort Worth, Las Vegas, New York’s LaGuardia, Orlando, Philadelphia, Phoenix, Portland, Ore., and Seattle. In the coming weeks, United plans to introduce mobile boarding passes at additional airports in Atlanta, Baltimore, Minneapolis-St. Paul, Salt Lake City, and Orange County-Santa Ana. AM

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deal of the week
Spring Sweepstakes in Hawaii
If you would like to see this photo, please update your email or browser settings to download images automatically. Aqua Hotels and Resorts is giving away three-night stays at any of its properties in Hawaii through its Spring Sweepstakes promotion. To enter, book a stay between April 1 and May 31, 2010 using promotional code “SWP,” and submit an entry form for your chance to win a three-night stay that’s valid through June 1, 2011. A new winner will be selected each week over the nine-week promotional period, but all participants will receive a 15-percent discount when making the reservation. For more information, visit aquaresorts.com/sweepstakes. AM

more deals
Free Wi-Fi in the Skies
American Express OPEN, which is dedicated exclusively to small business owners and their companies, has partnered with AirTran Airways to offer card members a 5-percent discount on direct ticket purchases on all AirTran flights. To kick things off, OPEN Savings is sponsoring a free onboard Wi-Fi promotion for all AirTran passengers on flights through March 27, 2010. For more information, visit opensavings.com or airtran.com. AM

March Madness
If you would like to see this photo, please update your email or browser settings to download images automatically. This year, Duke fans have a little extra incentive to cheer on their favorite college basketball team through the NCAA Tournament with a “Devil of a Deal” Package at Millennium Hotel Durham. The hotel is embracing March Madness with a guaranteed rate of $89 per night (based on a two-night minimum, and taxes apply) when checking in on the night of any Duke Blue Devils tournament game. The second night will match the team’s final score from the night before, going no higher than $89, so that fans can still root for those three-point shots. The hotel’s Varsity Lounge will play the game on its plasma TV, while serving up complimentary appetizers for those who can’t make the game in person. For more information, visit millenniumhotels.com or call 919-383-8575 and use booking code DEVIL. AM

Cherry Blossom Festival Hotel Packages Await in D.C.
If you haven’t yet made it to Washington, D.C. for the National Cherry Blossom Festival, mark your calendar because it’s just around the corner, and Kimpton’s 11 area hotels have put together packages to celebrate, with perks like free parking, complimentary metro passes, Starbucks gift cards and more. Click here for a full list of offers, or call 1-800-KIMPTON and ask for rate code BLOOM. AM

tried and tested
Finnair: New York – Helsinki Vantaa
Business Class

If you would like to see this photo, please update your email or browser settings to download images automatically. If you would like to see this photo, please update your email or browser settings to download images automatically. If you would like to see this photo, please update your email or browser settings to download images automatically.

FIRST IMPRESSIONS
My Finnair business-class experience began handsomely enough at the dedicated check-in at JFK’s Terminal 8, where the agent, gracious and welcoming, priority tagged my suitcase. After proceeding expeditiously through the reserved security line, I made for the Admirals Club lounge, open to Finnair business-class passengers. Two complimentary drinks and an e-mail check later, and all, so far, was top flight.

BOARDING
How precious a commodity is ease in airline travel these days, and that is precisely what Finnair delivered. After boarding via the dedicated business-class line, I was warmly greeted by the purser and escorted to my window seat in the spacious, cool blue-gray cabin. A stewardess took my jacket for hanging, bagged my shoes for overhead storage, offered a selection of newspapers, and delivered a flute of ice-cold Joseph Perrier Champagne. This was exemplary business-level service, smooth, friendly and unfussy.

SEAT COMFORT
Finnair’s A330 business-class cabin’s 2-2-2 configuration includes 30 forward section seats and another 12 behind an intervening service galley. Each square-shaped module has full-stretch legroom, with a 20-inch seat width and pitch of 62 inches, a touch-screen AVOD entertainment system featuring an engaging 3D moving map and a decent selection of movie, TV, music and game channels.

Aside from the magazine slot next to the monitor, however, no space existed for loose items or personal effects. The 11-degree angle Recaro lie-flat seat felt somewhat exoskeletal in its mechanics, with macro- and micro-positioning via two keypads in the armrest; however, Finnair is in the process of introducing fully-flat business-class seats on long-haul flights.

THE FLIGHT
With Helsinki eight hours away, my priorities were to eat, drink and sleep. An excellent dinner menu and top-shelf liquor selection satisfied the first two, highlighted by bacon-wrapped beef and 20-year-old Calvados. Sleep was a fitful affair, owing to the seat’s slight pitch and unyielding footrest. The cabin lights stayed on a bit too long, and came on a bit too early, redeemed by the refreshing breakfast, which included properly hot coffee and succulently cold fruit.

ARRIVAL
Clearing customs and retrieving my baggage were a snap, emblematic of the refreshing efficiency of Helsinki-Vantaa Airport, which officially launched its Terminal 2 extension on Dec. 11. Representing a €143 million investment, the three-story long-haul terminal is the centerpiece of a strategic focus on promoting the airport as the shortest possible route from Europe to Asia, as well as from Finnair’s sole North American gateway, New York, to Indian destinations such as Delhi.

Exemplifying the airport’s rebranded “Smooth Traveling” slogan, the extension boasts two irresistible new draws, the Via Lounge and Via Spa. Seating 250 people, the softly lit lounge, open from 6 a.m. to midnight, is a polished retreat done in white opalescence and futuristic design elements. Services include six private showers, three iMacs, free Wi-Fi, complimentary light fare and beer and wine. Available for passengers bound for non-Schengen destinations, the lounge welcomes business-class passengers and top-tier oneworld and Finnair Plus members for free. Other passenger classes may access the lounge for €45.

Developed by German spa pioneer Paul Haslauer, the adjacent Via Spa establishes a new standard in airport spas. Featuring next-generation, naturopathic spa and wellness treatments uniquely designed for the leg-cramped, jet-lagged air traveler, services include a runway-facing sauna, steam sauna, cold water paddling pool and heated ceramic chaise lounges. The spa is free only for Finnair Plus Platinum cardholders, with a charge of €45 for all other passengers; combined access to lounge and spa is available for €70.

VERDICT
As Finnair celebrated 40 years of service between New York's JFK and Helsinki in 2009, I am happy to celebrate my first experience with the carrier, which finds its best expression in the casually efficient, genuinely cheerful attitude of its customer facing staff. Seat mechanics aside, my round trip to Helsinki ranked among my most comfortable and memorable long-haul experiences.

Jeff Heilman